About the Course
Supervision and Appraisal Training
This Supervision and Appraisal training course supports managers, supervisors, and team leads to deliver effective, meaningful supervision and appraisal processes that enhance staff performance, wellbeing, and professional development. The session explores how structured supervision strengthens communication, builds trust, and ensures staff receive the guidance, feedback, and support they need to deliver high‑quality care.
Participants will examine the purpose and value of supervision, the responsibilities of supervisors, and the skills required to conduct confident, constructive conversations. The course includes practical exercises to help delegates apply learning, practise communication techniques, and develop a consistent, supportive approach to staff development.
Course Content
The syllabus includes:
The purpose of staff supervision Understanding why supervision matters for performance, wellbeing, and service quality
Do’s and don’ts of supervision Establishing clear expectations and professional boundaries
Roles and responsibilities of the supervisor What effective leadership looks like in practice
Frequency and duration of supervision Planning and structuring sessions appropriately
Preparation and agenda setting Ensuring supervision is focused, purposeful, and productive
Communication skills Using open questions, active listening, and constructive feedback
Skills and behaviours for effective supervision Building trust, consistency, and reflective practice
Two‑way communication Encouraging staff voice, shared problem‑solving, and collaborative goal‑setting
Recording, monitoring, and evaluation Maintaining accurate documentation and tracking progress
Confidentiality Understanding boundaries, responsibilities, and ethical considerations
Personal development and motivation Supporting growth, identifying training needs, and fostering engagement
Course Details
Suitable for: Managers, supervisors and team leads
Delivery method: Face‑to‑face / Virtual training
Course length: 1 day
Maximum attendees: 15 delegates